About
13 years proving that IT can be human.
Groupe Miracom is eight branches, a team of passionate experts and one obsession: making technology propel your business instead of holding it back. From Gatineau to Sept-Îles, more than 450 SMBs trust us with their IT — and sleep better at night.
13yrs
Of commitment to businesses
8
Branches across Quebec
450+
Businesses supported
24/7
Emergency service, 365 days a year
Our mission
Making enterprise IT accessible to SMBs
A Quebec SMB has neither the time nor the budget for a full in-house IT department. Yet it faces the same cyber threats, the same outages and the same legal obligations as a multinational. That's the injustice Miracom has been correcting since 2013.
Our concierge-style approach gives you access to a complete team — technicians, cybersecurity specialists, cloud architects and virtual IT directors — for a fraction of the cost of a single hire.
Get a Free QuoteOur history
From one car to a province-wide network
2013
Quebec City, 2013 — The first Miracom service vehicle at Montmorency Falls.
2015
Two technicians, one car
Miracom is born in Quebec City with one conviction: SMBs deserve the same caliber of IT as large enterprises — without the price tag or the jargon. The first clients are printing companies and ventilation and refrigeration businesses in the region.
2016
The managed services shift
Rather than fixing what breaks, we start preventing it. Launch of our managed services plans with proactive monitoring: our clients discover what "zero surprise outages" means.
2019
Regional expansion
Opening of the Lévis, Trois-Rivières and Sherbrooke branches. Our promise: a local technician who knows your business, not an anonymous call center on the other side of the world.
2021
Cybersecurity front and center
Facing the explosion of ransomware in Quebec, we build a dedicated team: penetration testing, audits, Bill 25 compliance and 24/7 emergency response. Several attacked SMBs become clients for life.
2024
Eight branches, one standard
From Gatineau to Sept-Îles, the network is complete. No matter the region, every client receives the same concierge service: fast response, plain language and measured results.
Our values
What makes us different
Everyone has the same technology tools. The difference is how you serve. Here are the four non-negotiable principles that guide every intervention.
People before machines
No voicemail, no ticket lost in a queue. When you call, a human answers — and they know your file.
Prevention before repair
A problem avoided costs ten times less than a problem fixed. Our proactive monitoring detects failures before they stop you.
Plain language before jargon
We translate technology into business decisions. You understand what you pay, why, and what it delivers.
Commitment before contracts
Our clients stay an average of more than 7 years. Not because a contract holds them — because the service convinces them, month after month.
Across Quebec
A local technician, never a call center
Eight branches means eight teams that know their region's realities: the industrial parks of Lévis, the offices of Gatineau, the remote facilities of the Côte-Nord. When it's urgent, we're already close.
- Québec
- Laval
- Lévis
- Victoriaville
- Sherbrooke
- Trois-Rivières
- Gatineau
- Sept-Îles
What if your IT became your competitive advantage?
An expert analyzes your IT environment for free and presents a clear, costed, no-obligation plan. It starts with a call or a form.
Talk to a human
IT with a human face. No voicemail, no automated menu — for an emergency, an audit or simply an IT question.
info@groupemiracom.ca
24/7 Emergency
1 855 339-9543
Branches
8 branches, from Gatineau to Sept-Îles