IT & Cybersecurity — Quebec

Protect.Simplify.Support.

IT with a human face.

IT & cybersecurity for Quebec SMBs

About

Much more than an IT provider:your strategic ally.

From Gatineau to Sept-Îles, our eight branches power SMBs across Quebec, Canada and the United States. Our concierge-style approach redefines IT support: we stay ahead of technology challenges, minimize your risks and safeguard the continuity of your operations — especially against cyber threats.

Québec
Laval
Lévis
Victoriaville
Sherbrooke
Trois-Rivières
Gatineau
Sept-Îles

Talk to an Expert

13yrs

Of commitment to businesses

Branches across Quebec

24/7

Emergency service

360° expertise to run your operations with confidence

Managed Services & IT Support

24/7 emergency, remote and on-site. Proactive management.

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Cybersecurity

Penetration testing, Bill 25, emergency response.

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IT Infrastructure

Structured cabling, backups, IP telephony.

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Cloud Solutions

Microsoft 365 and Azure: deployment, management, audit.

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Business Intelligence & AI

AI solutions with direct impact on your operations.

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IT Consulting

Project management and strategic planning.

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Data center corridor with rows of servers

Technology partners

First-class alliances for proven, certified and fully supported IT solutions.

Lenovo

Fortinet

Bitdefender

Veeam

Ubiquiti

Bitwarden

Lenovo

Fortinet

Bitdefender

Veeam

Ubiquiti

Bitwarden

Mastering every mandate, from audit to production

Measured results at real Quebec SMBs. For confidentiality reasons, our clients are not named — but the numbers speak for themselves.

IT technician checking a network cabinet in a furniture factory

Managed services & 24/7 monitoring

Manufacturing, 240 employees — Centre-du-Québec

Furniture Manufacturer

Recurring network outages paralyzed CNC production lines several hours a month. No visibility into the state of the IT infrastructure.

Network uptime over 18 months: 99.9%; Network uptime over 18 months
Critical incident tickets: -87%; Critical incident tickets
Average response time: 22 min; Average response time

2024 — ongoing

Professionals reviewing a cybersecurity report in an accounting office

Cybersecurity audit & Bill 25 compliance

Professional services, 35 employees — Estrie

Accounting Firm

Following a phishing attempt targeting client tax data, the firm needed to secure its access and comply with Bill 25 before tax season.

Vulnerabilities remediated: 43; Vulnerabilities remediated
Workstations covered by MFA: 100%; Workstations covered by MFA
To reach Bill 25 compliance: 6 wks; To reach Bill 25 compliance

2026

Warehouse employee scanning inventory with a tablet near pallet racks

Microsoft 365 & Azure migration

Distribution & logistics, 120 employees — Laurentides

Food Distributor

An aging Exchange server threatened daily order intake. Full cloud migration without interrupting warehouse operations.

Hours of service interruption: 0; Hours of service interruption
Mailboxes migrated over 3 weekends: 120; Mailboxes migrated over 3 weekends
Annual infrastructure costs: -34%; Annual infrastructure costs

2026

Network technician installing cabling in the ceiling of a transport office

Structured cabling & fiber network

Transport & logistics, 85 employees — Gaspésie

Trucking Company

A new dispatch terminal to equip: complete network cabling, Wi-Fi covering the garage and a fiber link between two buildings, delivered before opening day.

Of certified cabling installed: 3.2 km; Of certified cabling installed
Buildings connected by fiber: 2; Buildings connected by fiber
Ahead of schedule: 5 days; Ahead of schedule

2024

Talk to a human

IT with a human face. No voicemail, no automated menu — for an emergency, an audit or simply an IT question.

info@groupemiracom.ca

24/7 Emergency

1 855 339-9543

Branches

8 branches, from Gatineau to Sept-Îles