What to do in case of ransomware in Quebec?

Call 1 855 339-9543 immediately. While you wait, disconnect infected equipment from the network without turning it off. Do not pay the ransom without professional advice. Groupe Miracom\u2019s response team mobilizes 24/7 to contain the attack and restore your systems.

Do we need to report a cyberattack to the Commission d\u2019accès à l\u2019information?

If the cyberattack compromises personal information, Bill 25 requires notification to the Commission d\u2019accès à l\u2019information (CAI) within 72 hours. Groupe Miracom guides you through these legal steps, communication with your insurers and the required documentation.

How long does it take to get a business back up after a cyberattack?

Without a recovery plan, the average SMB takes 21 days to recover. With our immutable backup solutions and response plan, we target critical system restoration within hours. Every hour of downtime has a cost — preparation is always cheaper than the crisis.

Cybersecurity

Cyberattack Emergency Response

Under attack? Every minute counts. Call now: 1-855-339-9543.

Ransomware, compromised accounts, encrypted data: our response team answers 24/7 and mobilizes immediately to contain the attack, restore your systems and get your business running again.

Free Quote Emergency: 1 855 339-9543

What you get

Immediate 24/7 mobilization

A specialist takes charge from your first call — day, night and weekends. The attack won’t wait until Monday morning.

Attack containment

Isolation of infected systems to stop the spread and preserve what can be saved.

Operations restoration

Prioritized recovery of your critical systems from verified clean backups.

Complete guidance

Legal notifications (Bill 25), insurers, crisis communication: we guide you every step of the way.

How it works

A simple, transparent process with no commitment until you approve.

Call 1-855-339-9543

Describe the situation. Our response team mobilizes within minutes.

Containment and analysis

We isolate the threat, identify the attack vector and assess the extent of the damage.

Restoration and hardening

Your systems restart, the gaps are closed and a prevention plan is put in place.

Ready to discuss it with an expert?

Call us or request your free quote — an advisor gets back to you quickly, with no obligation and no jargon.

1 855 339-9543 Free Quote

Frequently asked questions

What to do in case of ransomware in Quebec?: Call 1 855 339-9543 immediately. While you wait, disconnect infected equipment from the network without turning it off. Do not pay the ransom without professional advice. Groupe Miracom\u2019s response team mobilizes 24/7 to contain the attack and restore your systems.
Do we need to report a cyberattack to the Commission d\u2019accès à l\u2019information?: If the cyberattack compromises personal information, Bill 25 requires notification to the Commission d\u2019accès à l\u2019information (CAI) within 72 hours. Groupe Miracom guides you through these legal steps, communication with your insurers and the required documentation.
How long does it take to get a business back up after a cyberattack?: Without a recovery plan, the average SMB takes 21 days to recover. With our immutable backup solutions and response plan, we target critical system restoration within hours. Every hour of downtime has a cost — preparation is always cheaper than the crisis.

Other services in Cybersecurity

Talk to a human

IT with a human face. No voicemail, no automated menu — for an emergency, an audit or simply an IT question.

info@groupemiracom.ca

24/7 Emergency

1 855 339-9543

Branches

8 branches, from Gatineau to Sept-Îles