Client Portal
Service Status
Real-time monitoring of our datacentres and major cloud platforms. Data refreshes automatically every 30 seconds.
Miracom Datacentres
Datacenter QuébecQuébec
Nœud principal — région Québec (Sainte-Foy)
Latency
4ms
30-day uptime
99.98%
Datacenter MontréalMontréal
Nœud secondaire — région Grand Montréal
Latency
6ms
30-day uptime
99.97%
Datacenter TorontoToronto
Nœud tertiaire — région GTA (rétablissement)
Latency
18ms
30-day uptime
99.95%
Network & Security
Cloudflare CDN / DDoS
Protection périmétrique et accélération DNS
Latency
2ms
30-day uptime
100%
DNS Miracom
Résolution DNS interne et délégations client
Latency
3ms
30-day uptime
100%
VPN & accès distant
Passerelles VPN SSL / IPsec multi-sites
Latency
11ms
30-day uptime
99.93%
Cloud & SaaS Platforms
Microsoft 365
Exchange Online, Teams, SharePoint, OneDrive
Latency
35ms
30-day uptime
99.9%
Microsoft Azure
Canada Central & Canada East — VM, Blob, SQL
Latency
22ms
30-day uptime
99.95%
Amazon Web Services
ca-central-1 — S3, EC2, RDS, CloudFront
Latency
28ms
30-day uptime
99.99%
Miracom Managed Services
Surveillance proactive 24/7
Plateforme RMM — alertes et remédiation automatique
30-day uptime
99.98%
Sauvegarde & rétablissement
Copies immuables locales + réplication hors site
30-day uptime
100%
Sécurité périmétrique
Pare-feux Fortinet, Defender, XDR managé
30-day uptime
99.99%
Incidents & Maintenance
Information
Scheduled maintenance — Quebec City datacentre
Preventive UPS maintenance and generator load test ahead of winter, scheduled for November 15, 2026, from 6:00 to 9:00 a.m. (EST). No service interruption expected thanks to redundant power feeds (A and B circuits).
Information
Scheduled maintenance — VPN & remote access
FortiOS security update on the VPN gateways, scheduled for December 6, 2026, from 1:00 to 3:00 a.m. (EST). Active VPN sessions may drop for 2 to 3 minutes as each gateway restarts. Simply reconnect afterwards.
Information
Scheduled maintenance — Toronto datacentre
Core switch firmware update scheduled for October 18, 2026, from 2:00 to 4:00 a.m. (EDT). No service interruption expected; traffic fails over automatically to Montreal.
Warning
Resolved — Increased latency at Quebec City datacentre
A temporary uplink saturation caused increased latency from 11:14 to 11:38 a.m. (EDT) on July 14, 2026. Root cause identified and fixed. No data loss.
Issue not listed here? Contact our team.